Privacy Policy

FAGE UK Limited (“FAGE”) takes your right to privacy very seriously, and wants you to feel comfortable using this website (“FAGE UK Website”). This policy states what data we may collect and how we may use that information. And that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and to correct any inaccuracies.

Personal data

Your personal data is protected in the UK by the General Data Protection Regulation (Regulation (EU) 2016/679)(“GDPR”), including any subsequent amending, supplemental or replacement legislation and other legislation in other territories. This provides, amongst other things, that the personal data we hold about you should be processed lawfully and fairly.

This privacy policy is issued on behalf of FAGE so when we mention “FAGE”, “we”, “us” or “our” in this notice, we are referring to FAGE which is responsible for processing your data. For the purposes of this FAGE UK Website and the GDPR, FAGE UK Limited is the controller.

FAGE UK Limited, is a limited company registered in England and Wales with registered number 1341153, whose registered office is at 1 Bartholomew Lane, London, EC2N 2AX, UK, which controls and operates the FAGE UK Website.

Your questions about your personal data

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using this email box privacy.uk@mail.fage

Depending on where you are resident or otherwise located, you have the right to make a complaint any time to the relevant national supervisory authority for data protection issues. In the UK, for example, you can make a complaint at any time to the Information Commissioner’s Office (ICO) (https://ico.org.uk/). We would, however, appreciate the opportunity to deal with any concerns you may have before you approach any national supervisory authority, so please contact us in the first instance.

The type of data we collect

There will be times, such as when you request information or contact us, when we will need to obtain personally identifiable information from you or about you. To respond to your enquiry effectively, we may collect, use, store and transfer the following kinds of personal data about you:

• Identity data. For example, we might collect your given names and title.

• Contact data. For example, we might collect your email address, telephone number(s) or postal address.

• Technical data. If you use the FAGE UK Website, we collect information about your internet protocol address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform or other technology on the devices you use to access the FAGE UK Website.

We collect your personal data in different ways

• We collect personal data directly from you. For example, you may give us certain data including your identity and contact data by corresponding with us through the FAGE UK Website contact form.

• We collect personal data from your interaction with the FAGE UK Website. Depending on your device settings (see the link to our Cookie Policy below), whenever you interact with the FAGE UK Website, we may automatically record information from your browser or device. This may include technical data and information about your visit to the FAGE UK Website (including date and time, page response times, download errors, length of visits to certain pages, page interaction information such as scrolling, clicks, and mouse-overs, methods used to browse away from the page and devices used to access the FAGE UK Website).

We use your personal data disclosed and described here

All personal data received will be treated as confidential and only be used for our legitimate interests, or where we need to comply with a legal or regulatory obligation. Your personal data will not be sold, rented or provided by us to any other third parties unless you have agreed otherwise.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We also use Google Analytics to help us understand how users use the FAGE UK Website without sending any data which could be considered personal data. Information on Google Analytics and how it collects and processes data can be found at https://www.google.com/policies/privacy/partners/.

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose / Activity	Type of Data	Lawful basis for processing including basis of legitimate interest
To manage our relationship with you when you make an enquiry to us through the FAGE UK Website	Identity data Contact data	Necessary for our legitimate interests (to keep our records updated on your query) Necessary to comply with a legal obligation
To administer and protect our business and our FAGE UK Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)   To help us improve our FAGE UK Website so that it is relevant to our existing and potential customers and to improve the products or services we offer	Identity data Technical data Marketing and communication data	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) To study how customers use our products